Webinar: Engaging Senior Leadership in Your QI Work
Webinar: Implementing Successful QI: Lessons Learned Featuring Oregon Health Authority
Webinar: Customer Satisfaction in Public Health: An Important Part of Your Quality Journey
Customer Satisfaction in Public Health: An Important Part of Your Quality Journey from PHQIX on Vimeo.
- View webinar slides (PDF) >>
- Customer Input Survey (English)- Dare County (PDF) >>
- Customer Input Survey (Spanish)- Dare County (PDF) >>
- Patient Satisfaction Survey (English)- Dare County (PDF) >>
- Patient Satisfaction Survey (Spanish)- Dare County (PDF) >>
- Toolkit Packaging Example (JPG) >>
- Dare County: Patient Satisfaction and Community Surveys QI Initiative >>
Webinar: QI Training Opportunities and Resources
Webinar: QI Council
Webinar: Lean Six Sigma
Additional Resources:
- Customer Identification Tool (PDF) >>
- SIPOC Word Template (Word) >>
- Stakeholder Analysis Template (Excel) >>
Webinar: Raising the Bar with a New Performance Management System
Webinar: The What, Why, and How of Kaizen
Webinar: Implementing Successful QI: Lessons Learned featuring Kane County Health Department
- Read more about this QI Initiative >>
- View webinar slides (PDF) >>
- Read webinar Questions & Answers (PDF) >>
Webinar: Implementing Successful QI: Lessons Learned featuring CT Department of PH
Webinar: Implementing Successful QI: Lessons Learned featuring RiverStone Health
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Photos:
Video Highlights:
Santa Clara County, CA
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Marion County, OR
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Tooele County, Utah
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Washington County, Minnesota
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Kane County, Illinois
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Phoenix, Arizona
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Sedgwick County, Kansas
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Northern Kentucky Independent District Health
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